International Shipping Information
Free International ShippingWith a minimum purchase of $20 USD or more. This limited time offer only applies to standard shipping. Order must be a total of $20.00 or more before shipping and handling, and after coupon codes, reward points, or any other offers or promotions are applied, and all items must be in the same order. Eligible customers must select this option in checkout in order to receive the Free Shipping offer. If you choose a different shipping method, additional charges may apply. Offer is good for any international address. We do not ship to Iran, Sudan, Cuba, Syria, North Korea, or any other country that are not available to select during the checkout process.  If you feel that we have missed your ship-to Country by a mistake, please contact us at info@bm25.com to further discuss the issue.

We now include Electronic Delivery Confirmation for all orders shipped to following countries: Canada, Australia, Belgium, Brazil, Croatia, Denmark, France, Germany, Great Britain, Israel, Netherlands, New Zealand, Spain, and Switzerland.


Please Note:
  • This offer may be canceled at any time and is subject to change without prior notice.
  • Shipping upgrades are not eligible on Free Shipping Promotion.
  • Shipping upgrades are subject to the corresponding shipping charge.
  • We reserve the right to change or discontinue the Free Shipping offer at any time.
  • We will not be liable for any package shipped without insurance purchased ($2.95 USD, available during checkout).
 
Shipping Fees:

Shipping Method Estimated Delivery Time Shipping Fee
Standard Shipping Varies by destination $6.95
Priority Shipping 6-10 business days $29.95
Insurance (Optional) $2.95

*Free Standard Shipping on purchases of $20 or more. (Regular $6.95)
(Offer available for a limited time)
*Orders placed after 9:00 am PST (Pacific Standard Time) Mon – Fri, are processed the following business day.
  • Shipping fees are based on the destination, size and weight of your item(s).
  • For your protection, we strongly recommend insuring your package for just $2.95 US Dollars to prevent loss due to possible theft or damage while in transit.
  • Please be sure to enter your correct and complete shipping address when placing your order. BM25.com is not responsible for orders shipped to incomplete or incorrect address.
  • Before completing check out, you can calculate your estimated shipping fee for any product by clicking on the 'Calculate Shipping' link in the “Shopping Bag” page.
  • During the checkout process, you will have the option to upgrade your shipping method. Depending on the shipping method, fees may vary.
  • We can not guarantee any delivery time. Suggested delivery times are estimates provided by United States Postal Service.
  • At BM25.com, we always want you to be happy with our services and the products you receive. To give our customers the maximum satisfaction, we are offering FREE SHIPPING for orders of $20 USD or more to our valued customers.
 
We ship to:
  • Your home address
  • We do not ship to: Post Ofiice Boxes, Business, Hotels, Motels, or Resorts.
  • We do not ship to: Iran, Sudan, Cuba, Syria, North Korea, or any country not listed during the checkout process.
  • You can save and edit your shipping and billing address in “My Account”.
  • Orders shipping to Nigeria, Ghana, Uganda and Georgia may be subject to additional verification. We will email you if your order will be delayed.
 
Delivery Times:
  • Order cut-off time: Monday - Friday: 9:00am PST
  • Orders placed with the "FREE Shipping" offer requires additional processing times.
  • Business days are defined as Monday through Friday, excluding weekends and holidays.
Please note: All orders are subject to approval by our verification department. We will notify you by phone or email should your order be delayed.
 
Customs and Import Duties
  • Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.
  • BM25 ships your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.
  • For more information regarding your country's custom policies, please contact your local customs office.
*If an order is refused or returned back to us due to inaccurate or incorrect address information or because it was declined or undeliverable, BM25 reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable package or merchandise.
 
LOST OR DAMAGED PACKAGE

Most packages reach their destination promptly and without incident, however sometimes a package can get lost or damaged in transit. BM25 cannot be responsible for lost, stolen, or damaged packages during transit. For your protection, we recommend you insure your order so you can be protected to receive your money back for the item(s) lost. If your package is insured and your shipment is lost or damaged, you must contact the shipping carrier that was used and file a claim with the carrier indicated. Please refer to your shipment confirmation email for the name of the shipping service used.